Frequently Asked Questions

Orders are dispatched within 1 Business Day

Standard Shipping Usually Takes 5-7 days

Express Shipping Usually Takes 2-3 Days

Yes

0-2yrs 36.4°C – 38.0°C 

3-10yrs 36.1°C – 37.8°C 

11-65yrs 35.9°C – 37.6°C 

65yrs + 35.8°C – 37.5°C

Do not use outdoors (or breezy conditions)

Do not use after vigorous physical activity

Do not use near a source of heat (heat lamp/heat pack)

The reliability of body temperature measurement of the non-contact thermometers cannot be guaranteed if measured over another part of the body other than the forehead (i.e. arm, torso, behind ear etc)

VeraTemp thermometers are known for their exceptional accuracy.

They are designed and tested to provide precise temperature measurements within 0.2C, ensuring reliable results.

Yes, VeraTemp thermometers are suitable for individuals of all ages, from infants to adults. The non-invasive temperature measurement methods that make them ideal for use on younger age groups.

VeraTemp thermometers utilize advanced infrared technology for contactless temperature measurement. This allows for hygienic and quick readings without the need for physical contact.

Absolutely. VeraTemp thermometers are designed with safety in mind. The non-contact measurement methods ensure there's no risk of discomfort or harm, making them suitable for use on infants and children.

When you take a temperature reading with your VeraTemp thermometer, the results will be shown on the screen with color indicators

Yes, VeraTemp thermometers offer the option to switch between Fahrenheit and Celsius.